"We were able to reduce the training time for new employees enormously with the help of Libelle MasterDataServiceSuite."
What was the challenge in this project?
The customer needed a software solution in order to simplify the complex material maintenance processes. Due to the numerous and often complex process steps, the training period of 6 months for new employees and the associated entry barrier was very high.
In addition to the complex material maintenance processes, team rebuilding due to increased staff turnover was also a critical issue. What was the solution?
Libelle MasterDataServiceSuite made it possible to reduce the training time for new employees. In addition to the integration of automatisms that support the users, the processes for material maintenance were simplified. Centralized control of the process flows reduced the amount of work being involved.
Challenge accepted - customer feedback
Libelle MasterDataServiceSuite, especially MasterDataCreationTool (MDCT) has helped in order to simplify the complex material maintenance processes. Important process steps are now triggered automatically.
Users are only presented with what is necessary for material maintenance, so the amount of learning content for new employees has been reduced. Automatic notifications also help alert the new team to their need, making processes less likely to come to a standstill.