Product
Introduction
ROLAND Rechtsschutz insures around 1.8 million customers. All of these data sets must be anonymized in their life cycle, for example for analyses or auditing measures and, of course, whenever the data is copied into the SAP test systems, for example. The group IT department recognized early on that test systems with real data from customers would violate the regulations of GDPR.
Challenge
Insurance companies manage millions of customer data. ROLAND Rechtsschutz-Versicherungs-AG runs systems for services and internal applications for analyses as well as specialist applications for claims processing and business processes with customers. No real customer data may be used on these test and development systems, as this would violate the GDPR.
Solution
For the appropriate use of data, the IT department of the ROLAND Group relies on Libelle DataMasking. This software solution anonymizes data according to the necessities in the respective companies of the ROLAND Group and their business processes. As a result, all business processes have the assurance that they can be functionally processed correctly without compromising confidential data.
Customer feedback
ROLAND Rechtsschutz uses Libelle DataMasking in order to anonymize not only the master data of the SAP modules on the test systems, but also personal data in the specialist applications for the insurance business processes. "One aspect that spoke in favor of LDM was that the other solutions could only handle SAP environments, but we have other applications in use," says Weber, describing the need.
Insight
"We are very satisfied with the overall solution," says Alexei Weber, adding,"The support is excellent." According to Weber, the solution is not a black box with which to become dependent on one single provider. Weber says,"The transparency of Libelle AG and its solutions are rare in the IT industry."